Freshdesk Messaging- Make Chat Easy for Today’s Digital Customers


Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging

  • One inbox for all messages
  • Self-service. Everywhere
  • Do more with less
  • Provide instant solutions
  • Simplify how customers connect with you
  • Be proactive and earn customer trust.
  • Connect all your tools and data

$15

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat)

Today’s customers prefer a quick and effortless customer service experience. Freshdesk Messaging helps you deliver on these expectations through conversational messaging and AI-powered bots.

One inbox for all messages- See all messages from customers in one place, wherever it comes from – in-app chat, website chat, WhatsApp, Facebook Messenger, iMessage, and more. Support customers across messaging apps and devices

Self-service. Everywhere- Build once and deploy chatbots on all messaging apps and devices. Answer questions, guide customers to resolution, and gracefully escalate  to an agent – all done automatically

Do more with less- Reduce your cost of providing customer service. Move  from costly and slow channels to cost-effective modern messaging to scale efficiently

 

Know more here