Freshdesk – Delight Your Customers with Effortless Omnichannel Service


Freshdesk Omnichannel is built from the ground up to solve all of the unique challenges that come with omnichannel customer support. You can centrally orchestrate workflows across email, chat, phone, and social channels, right from within Freshdesk.

  • Delight customers effortlessly
  • Make every agent a customer champion
  • Skyrocket the Speed of Service

 

$15

Freshdesk Omnichannel is built from the ground up to solve all of the unique challenges that come with omnichannel customer support. You can centrally orchestrate workflows across email, chat, phone, and social channels, right from within Freshdesk.

Delight customers effortlessly

Simplify every experience and put customers back in control by offering the support they expect, in their channel of choice.

Make every agent a customer champion

Give agents more context and automation to proactively understand customer needs and offer the next-best action.

Skyrocket the Speed of Service

Achieve speed in delivering remarkable customer service. Our customers realize service productivity gains in under 3 months and innovate faster with the NEO platform.

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